Shein Order Stuck in Customs with No Tracking Info, Delivery Issues Unclear

October 5, 2024 12:46 PM239

My Shein package is going through customs, but I’ve been told there’s an issue and it’s been canceled due to an "exceptional situation" during delivery. My address is complete, so I don’t understand how there’s a problem. I also have no idea which shipping company is handling it, and there’s no tracking number or any clear information. I’m completely confused about what’s going on, and I need answers to resolve this situation.

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