I had an allergic reaction to the items I received from SHEIN, and I tried to communicate with the agency, but they refused to assist me even though I sent them all the proof. Despite providing clear evidence of the harm and discomfort caused, their response was unacceptable. They asked me to return the used product, which had already caused physical damage, and they failed to offer a fair resolution. Because of this, I believe I am entitled to a refund and would like to formally dispute the charge under my consumer protection rights.
I placed an order through SHEIN, and instead of delivering it to my address, the package was left at someone else’s door. I’ve contacted customer service multiple times, shared photos showing the delivery location is not my home, and explained clearly that the delivery address is incorrect. Still, S...
It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund! There’s no way to contact anyone—no phone number, no response at all. This is incredibly frustrating, and I feel completely helpless. I demand that Shein either refund my money im...
I placed an order with Shein four months ago, expecting it to arrive within a reasonable time frame. However, despite the long wait, I have neither received my order nor been issued a refund. This situation is increasingly frustrating, as I have already paid for the items and have the receipt as pro...
I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my address. However, despite being home that entire day—and even having multiple guests over—I never saw the package. I searched thoroughly in and around my property but found nothing. Si...
I'm facing a frustrating situation with a SHEIN order. I canceled my order due to missing items, but I haven't received a refund yet. I've contacted customer service multiple times, but they've been unresponsive. I'm at a loss as to what to do next. I'm not getting the missing items, I haven't re...
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