I received an email as part of the Sephora Black Card program, stating that I could either claim a full-size Sephora Collection product or use a 10% discount on my next purchase. The email provided the discount code for the 10% off, but there was no code listed for the free full-size product. I’ve checked multiple times, and the code for the product is missing. This is frustrating as I was looking forward to using the reward. Can someone from Sephora please assist me in obtaining the correct code for the gift? Your prompt help would be greatly appreciated.
I recently reached Sephora's Black Card status, but despite this, I never received any confirmation email stating that I became a Black Card member. On top of that, I have not received the promised 10% discount code or the free gift code either. I have been waiting for days, checking my email consta...
As a Sephora Black Card member, I recently received a message congratulating me for reaching 10,000 points, stating that I was eligible for either a full-size Sephora Collection gift or a 10% discount on my next purchase. However, when I made a purchase yesterday, neither the promised gift nor the d...
As a Sephora Black Card member, I was expecting my birthday gift and a 10% discount to be provided as part of the membership perks. However, I received no email or SMS notification about these offers. I was informed that I could pick up my birthday gift in-store, but visiting a store isn’t convenien...
I became a Sephora Black Card holder on April 15, 2025, but I still have not received any email regarding my Black Card gift or discount code. Although my points were reset as expected after the membership upgrade, I have yet to receive the promised communication about the Black Card benefits. Ther...
As a Sephora Black Card member, I received an email about a special birthday gift defined for my membership. However, the product you offered is completely out of stock. From what I’ve seen, Sephora assigns the same gift to everyone, yet that specific item is rarely available. To make matters worse...
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