About a week ago, I contacted Screwfix's customer assistance by WhatsApp with what I believed to be a straightforward question. I wanted explanation on a product specification—more especially, the proper size for a plumbing fitting their website lists. I never heard anything even though the message ...
With their appalling customer care, Screwfix has truly let me down. After just 3 months of use, my shower cracked. When I got in touch to set up a swap, I was met with their "policy" saying they passed me off to the manufacturer as it's been more than thirty days and they cannot act. Quite seriously...
I am done with Screwfix accounts. The entire procedure is more than annoying. I try to order every few months, just to have a message demanding me to change my password block me. Look, I run over twenty accounts—including my bank—and I never had to update my password unless I choose to for security ...