Scannero promises to locate a phone by its number, but I can’t see the exact location — why is the result inaccurate, and is it possible to get a refund?

If Scannero doesn’t show an exact location, it’s usually because the service can’t access real GPS data. Number-based tracking relies on cell towers, IP info, or public data, which only provides a rough radius.

Laws and phone settings also block any third-party service from activating GPS without the owner’s consent. VPNs and privacy features make results even less accurate.

Check whether the service met its promises:
Compare your results (broad area, no coordinates) with what Scannero advertised. If the main feature — precise location — wasn’t delivered, you have grounds to request a refund.

How to request money back:
• Contact Scannero support, describe the mismatch, attach screenshots, and ask for cancellation and refund.
• If they ignore you, file a chargeback with your bank for a service that didn’t match its description.
• Remove your card to prevent further charges.

If Scannero advertised accuracy but delivered vague data, you can also submit a complaint on Xolvie to strengthen your case.