I purchased a pair of Salomon Supercross (Gore-Tex) shoes just 5 months ago, and they began showing defects far sooner than expected. I submitted them for warranty review, only to wait nearly 2 months for a decision—just to be told my claim was rejected.
When I bought these shoes, I was assured by Salomon that they fully stand behind the quality of their products. Unfortunately, when it came time to honor that promise, they failed to provide any real support or solution.
This experience has left me extremely disappointed, and I will be filing a formal complaint with the Consumer Arbitration Board. Salomon, if you value your customers, you should make this right. I expect a proper explanation and resolution for my claim.
I purchased a pair of Salomon athletic shoes, expecting durability given their high price and the two-year warranty. However, within less than a year, the shoes began to tear. I submitted the shoes for inspection, but Salomon rejected my claim, refusing to acknowledge the defect. This is incredibly ...
I purchased the Salomon Wander GTX men’s outdoor shoes from Afium Manta Outdoor about a year ago, trusting the brand’s promise of waterproof protection through Gore-Tex technology. While the shoes had previously let in a small amount of water, I didn’t think much of it—until I wore them in heavy rai...
I purchased a pair of Salomon shoes expecting high quality and durability, but within just 2 months, a visible collapse occurred in the toe area—right where the big toe sits. I immediately sent the shoes in for a warranty evaluation, fully expecting a replacement or repair. Instead, after waiting an...
On 05/04/2024, I purchased a pair of Salomon Speedcross 4 GTX shoes from Athletic Zone. After just five months of light use (about once or twice per week), the inner heel support on the right shoe tore, and there’s noticeable wear on the left shoe as well. I sent the shoes to Athletic Zone for inspe...
In March 2024, I purchased Salomon Ultra 4 model shoes from Olympic Sports for ₺6,900. I only wore them two days a week, and the heel lining on these shoes ripped within a week. I sent them for review, but I was told it wasn't a manufacturing defect. I didn't want to bother with it at the time, but ...
Comments