Roblox Password Reset Problem

Hello, we just got a message on my son's Roblox account saying that we have to reset the password for security reasons. He's been using that account for four years. However, the problem is that there is no email or phone number connected to the account. My child is really upset because he can't log into his account which he's been using for years. We can confirm all the info we need, but we need your help to fix this issue. I would really appreciate your help.






