Retake AI Face & Selfie Editor Charged Me After a Free Trial

1

I downloaded the Retake AI Face & Selfie Editor app from the App Store because I believed it offered a one-week free trial. I did not see any clear or explicit information indicating that a paid subscription would begin, so I used the app for trial purposes without knowing that I would be charged. I used it for a short period and then completely deleted the app.

However, on August 31, I noticed that $9 had been charged to my account. On that date, I was no longer using the app and it was not even installed on my phone. I would like to point out that I was charged before I expected the free trial to end, and I do not remember giving clear consent to start a paid subscription.

I request that the relevant subscription be canceled, that the $9 charged to my account be fully refunded, and that this matter be investigated. I also ask that the information and consent process be made more transparent to prevent similar issues from happening to other users.

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