I purchased a Renault Clio from the Ankara Renault Mais dealership and decided to have a Necvox multimedia device installed at their service center to avoid warranty issues. Unfortunately, the device has been painfully slow since day one. I found it puzzling because my other car, purchased at the same time, didn't exhibit this issue. Despite raising this concern multiple times with the service center, they didn't document it until the 2-year warranty period was almost over. During each service visit, they merely updated the software and suggested that we "give it another try" with no resolution in sight. Despite my numerous reports to both the service center and their headquarters, no effective solution has been offered. At this point, I have little faith that they will address this problem. My purpose in sharing this experience is to help others who might consider buying cars or seeking service from this dealership, hoping to spare them from similar ordeals. It's worth noting that cars purchased from this dealership may not be entirely trouble-free.
I have a 2022 model KOLEOS brand vehicle. I made an appointment with Renault Mais in Ankara for today, 07.06.2023. The problems in my vehicle are as follows. 1) When I connect to car play, the person on the other side says that when he/she is on a call with me, his/her voice goes to him/her and he/s...
My Renault Kadjar's multimedia system has been giving me trouble for a long time. Even though I took it to the service center twice, they couldn't fix the problem. When I try to use the multimedia system, it either stops working or doesn't connect properly. I was shocked to find out that this is a b...
Hello, In June 2023, I purchased a Clio 5 car and had a Tesla screen installed as an accessory. During the screen installation at the Manisa Ordu A.Ş. Renault service center, they accidentally disconnected the air conditioning wire, causing my AC to stop working for a week. When I brought the car i...
I have a Renault Clio Touch 1.0 TCe X-Tronic 90 hp, and a couple of weeks back, we noticed a little squeak coming from the front right brakes. At first, things were under control, but then the racket got worse in no time, sounding like a harsh grinding noise. On March 5, 2024, I made an appointment ...
On 25.08.2025, I delivered my 2017 Renault Clio Icon, which is insured with Ray Sigorta, to Küçükçekmece Gürses Renault, an authorized Renault service center, for bodywork and paint repair. After the right side was completely repainted, I received the car back with new issues: the left front door wo...
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