In December 2023, I purchased a new Renault Clio. In May, I hit a dog and took my car to the Konya Çelik authorized service center for repairs. For 10 days, nothing was done. After my persistent follow-ups, they finally informed me that the parts order was placed. Another week passed, and I was told that the front panel and logo needed to come from France. Before any repair work even started, Renault Port scheduled my car for after the holiday, but only after I called for 10 consecutive days did they inform me about the parts delay. The entire process was slow, and they made little effort to keep me updated. It’s disappointing that a brand like Renault, which is known for easy parts availability, has to wait for basic parts like a front panel and logo from France. Even for a simple repair, I will be without my car for at least a month. Renault was preferred for its service network and easy parts supply, but they have failed to meet these expectations, and I no longer recommend them.
On 21.06.2023, I took my vehicle to Bodrum Renault Kutay automotive on the same day to repair the damage caused by my vehicle being hit from behind and started the insurance and repair procedures. My vehicle has not been repaired since that day. When I ask for a written explanation of the problem, I...
Hello, I was involved in an accident with my 2023 Renault Clio, and I took my vehicle to the Renault authorized service about two months ago. However, since then, I still have not received my car back. Even though more than two months have passed, the repair process is still ongoing, and I have not ...
On October 7, 2024, I was involved in an accident with my newly purchased Renault Talisman 2023 model vehicle. My vehicle is still not being built; it is still waiting. My wife was nine months pregnant when the accident occurred. After an accident, I took my car to the Renault service center, which ...
On 25.08.2025, I delivered my 2017 Renault Clio Icon, which is insured with Ray Sigorta, to Küçükçekmece Gürses Renault, an authorized Renault service center, for bodywork and paint repair. After the right side was completely repainted, I received the car back with new issues: the left front door wo...
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