My 2013 Renault Clio 1.2 Turbo's Fuel Filler Flap Fell Inside

My 2013 Renault Clio 1.2 Turbo's Fuel Filler Flap Fell Inside
My 2013 Renault Clio 1.2 Turbo's Fuel Filler Flap Fell Inside
İbrahim
Renault
150

I own a 2013 Renault Clio 1.2 Turbo Icon, and the inner fuel filler flap has fallen inside the fuel filling pipe. After researching, I discovered that this is a common problem for many owners. When I contacted the authorized Renault service center, they informed me that the fuel filling pipe cannot be replaced individually and must be replaced along with the fuel tank, costing around ₺40,000. Shouldn't a chronic issue like this be resolved under goodwill? Can Renault provide information and assistance on this matter?

Renault
June 4, 2024 3:35 PM (4 minutes after complaint)

Dear Valued Customer, Thank you for choosing our brand. Our goal is to ensure that your experience turns into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

İbrahim
June 6, 2024 1:48 PM

Hello, I haven't received any response.

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