I own a 2022 Renault Clio Joy. I previously experienced the same engine mount issue with my 2019 and 2020 Clio models, and when the part was replaced, the noise completely disappeared. I encountered the same problem again with my current 2022 model, and the engine mount was replaced under warranty a...
After my complaint on May 28, 2025, I received a phone call from a representative at BNP Paribas Cardif, Mr. Er***, who dismissed my legal requests, stating that the warranty period had expired. My request for a written statement was turned down, and I was just informed that the call was being recor...
Hello, We bought our Renault Megane 1.3 TCe vehicle in October 2024. However, we had problems with both the steering wheel and the remote control system in the first week we bought the vehicle. We also reported this to the service. They changed the battery of the remote control. We have had a screen...
Hello, First of all, I hope this article will lead to improvements in your company and service. We have been using Renault&Dacia group vehicles for years. Our company currently has 8 vehicles of the same brand. We provide authorized service of X brand. The logic in buying a new vehicle is to avoid s...
I purchased a Techno Esprit Alpine 2024 star black car on January 31, 2024. While driving, I noticed a noise coming from the rear of the car. Upon inspection, I found a level difference in the trunk. The constant noise distracts me while driving, making it difficult to focus on the road and compromi...
I bought a new Clio Esprit Alpine package car from a Renault dealership in Adıyaman on January 17, 2024. I have been having problems with the car since the day I bought it. The problems include: The car jerks when shifting gears. The gears are difficult to shift. There is an excessive squeaking no...
On September 5, 2023, we received a brand-new Renault Austral from Izmir Cetas. On the same day, while driving, an extremely annoying and continuous noise began. We returned to the dealership, where they acknowledged the problem, attributing the noise to a manufacturing flaw and asking us to leave t...
I'm having an annoyance in the right front side of my 2022 Model Clio 5 with only 15,000 kilometers when it's idling. When someone is sitting in the right front seat with the seatbelt fastened, this annoying noise occurs. It's even more annoying while waiting at traffic lights because the engine rev...
"Based on your response, no one has called and my problem is still not resolved."
I am experiencing the following problems with the Renault Zoe brand vehicle I purchased from Otonova Authorized Dealer/Service on 20/07/2023. 1-) Noises coming from the back side (I brought the vehicle to the dealer 1 week after purchasing it, but the problem was not resolved.) 2-) The parking senso...
I'm writing to report an issue with my 2016 Renault Fluence diesel automatic EDC automobile. There is a persistent droning noise problem that I find rather concerning. Following an inspection, it was revealed that the noise is caused by the short length of the diesel return hose. This appears to be ...
I left my 2021 Renault Megane 1.0 Joy at the authorized service center for its 2nd-year maintenance. I reported that the car had vibrations and strange noises coming from the engine, requesting a thorough inspection. After conducting tests, they attributed the issue to the flywheel and informed me. ...
I've got a few issues with my car that I wanna share, first of sailing mode isn't working right. second, the engine keeps running at 1000 rpm instead of completely stopping like other cars. This problem messes up fuel efficiency and how well the sailing mode works. Also, just so you know, the start-...
In my Renault Captur 1.3 EDC tce 140 hp vehicle, every time I drive over or encounter an obstacle, there is a sound like metal stress from the rear (fence, snap, snap), when I went to the authorized service related to this, I was told that the roof tile of the vehicle would be removed and the insula...
