If Pocket Option stops responding to support tickets, start by trying every official contact channel:
Use the live chat on the website or app
Email [email protected]
Check the contact form in the Help/Support section for a new submission.
Live chat often gets quicker replies than tickets, and using your registered email helps them locate your account faster.
If repeated attempts get no answer, escalate by contacting Xolvie to seek a resolution.
Related Complaints
Pocket Option Not Crediting My $70 and $60 Deposits

I am a Pocket Option user from South Africa, and I access my account through the web platform. My account ID is 124063640. I am writing because two deposits I recently made via bank transfer from my Capitec Bank account have still not been credited to my trading balance. Yesterday I deposited approx...
Pocket Option Account Blocked - Balance Locked

I have a serious issue with my Pocket Option account, which I use via the Android app downloaded from the Google Play Store. Today, I tried to delete ...