Pocket eSIM has no signal abroad—how can I restore my connection?

If Pocket eSIM has no signal abroad and you want to restore your connection,

Check your eSIM settings first;

• Verify:
– Your Pocket eSIM is enabled
– Pocket eSIM is selected for cellular data
– Data roaming is enabled for the eSIM
– Your destination is covered by your plan

Pocket eSIM supports plans across 200+ countries and networks.

Try:
– Turn Airplane Mode on and off
– Restart your phone
– Manually select a supported network if automatic selection fails
– Check the APN settings; Pocket says APN information is normally configured automatically, but manual setup may sometimes be required.

Gather evidence;

• Save screenshots showing:
– Your eSIM and network settings
– The “No Service” or signal error
– Your active plan and destination

Contact Pocket eSIM support and provide your order details and device information.

If Pocket eSIM does not restore your connection, consider filing a complaint on Xolvie to pursue a resolution.