Refund My Money Immediately
On 30 September, I tried to transfer ₹499 from my Canara Bank account through PhonePe to a person named Parvej K***. The transaction failed and the app showed a “Transaction Failed” message, stating that the receiver’s bank was not accepting payments. The screen showed the transaction ID T2609302311485803896775 and UTR number 694658634263. Even though the transaction did not go through, the amount has still not been refunded to my Canara Bank account. I have been waiting for the refund since that date, but there has been no reversal of the money to my account. I request that my amount of ₹499 be immediately refunded to my Canara Bank account without any further delay and that I be informed in writing about the status and reason for this delay.
