PhonePe Account Blocked for One Month and Support Tickets Closed

I am using a Samsung Galaxy A12 phone and my PhonePe account, linked with India Post Payments Bank, has been blocked for about one month. When I try to log in to PhonePe on this phone, it shows that my account is blocked and I cannot use the service. During this period I went to the “Need Help” section in the PhonePe app many times. There they said they would create a support ticket for me, but every time the ticket is opened it is closed again within a few hours without solving my problem or giving a clear explanation. Because of this situation I cannot use my PhonePe account or access my money and payments. I request that my PhonePe / India Post Payments Bank account be urgently unblocked and that I be informed clearly about the reason for the block and the actions taken.