In December, I purchased a one-time PDF editing service through pdfe.com and made a single payment of $1 from my Ziraat Bank credit card on December 5. I did not approve any subscription, and at no point during the sign-up process did I select recurring payments, automatic renewals, or any similar commitment.
Despite this, on December 12, a $56 pre-authorization charge was made from the same Ziraat Bank credit card ending in 5007 without my knowledge or consent. Having my card information stored in the system and such a large amount attempted without clear authorization has seriously harmed me. During this time, I have not used any other services through pdfe.com.
I emailed s****@pdfe.com** about this issue, but after nearly three hours I have not received any response. I demand that this unauthorized pre-authorization be investigated immediately, that the attempted $56 charge be canceled as soon as possible, and that any amount that posts to my account be refunded without delay.
Today, I used the Pdfe.com website on my computer via Chrome for the very first time to edit a PDF file. The system clearly showed me a ₺45 fee for the service, which I paid in order to complete the document editing. However, immediately after the transaction, I received a notification from Ziraat B...
On October 31, 2025, in order to use a PDF editing service on pdfe.com, I made two one-time credit card payments, for a total of about $1 (card ending in 1954). However, on November 7, 2025, without any approval or notification from me, a $58 monthly subscription fee was charged to my account. Since...
On November 19, I noticed an authorization charge of $45 made on my Ziraat Bank credit card by a company called “sa Support PDF Guru”, without my knowledge or approval. I did not sign up for any membership, did not use any services, and did not knowingly provide my card information to this company. ...
I logged into the pdfe.com website for free and performed only one PDF conversion, for which I knowingly made a $1 one-time payment with my credit card. Other than this, I neither requested nor approved any subscription. Despite that, two unauthorized charges were made on my card: $57 on 11/09/2025 ...
I used my credit card (last four digits 0375) on pdfe.com for a one-time purchase of $1 only. However, without my knowledge or consent, two additional charges were made to my card on September 30, 2025 and October 30, 2025, totaling $107 ($55 + $52). When I logged into my account on the site, I saw...
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