On November 3, I created an account on pdfe.com solely to download a PDF as a one-time action. The website stated that I could download the PDF for 31 TL, and I had no intention whatsoever of starting a subscription. However, on November 10, a monthly usage fee of 2,440 TL was withdrawn from my account. The invoice number for this charge is 4689733.
While downloading the PDF, I did not see any notification or confirmation screen indicating that a subscription or membership would begin. I emailed pdfe.com customer service about the issue, but they claimed that I had been clearly informed about the subscription and the charges. However, there was absolutely no subscription warning or notice displayed on my screen.
This was my first time using the site, and I do not accept such a high fee being taken from my account without my explicit consent. I have canceled the subscription and request a refund of the 2,440 TL that was withdrawn.
On November 4, 2025, I paid for a PDF conversion service on the website pdfe.com for 31 TL, using my credit card from Ankara. I intended to use it as ...
On September 4, 2025, I purchased a one-time PDF conversion service from pdfe.com and made the payment using my VakıfBank credit card. I did not start any subscription afterward, I did not give consent, and I was not informed about any automatic renewal. However, on September 11, 2025 (payment/invo...
On November 3, 2025, I attempted to perform a one-time PDF editing task on Pdfe.com. The fee was shown as 31 TL, and I entered my credit card details to complete the payment. However, my card was charged twice — 32.57 TL and 33.47 TL. In addition, a monthly subscription was started without my consen...
I used a one-time free trial on Pdfe.com to perform a single action. Afterwards, without any notification, I noticed that 2,440 TL was withdrawn from my bank account on November 14, 2025. When I attempted to contact Pdfe.com customer service to request a refund, I repeatedly encountered errors on th...
On October 15, 2025, ₺2,440 was withdrawn from my VakıfBank Kavacık Branch debit card without my knowledge or consent through the pdfe.com website. I only used the platform’s PDF conversion service and never started or agreed to any paid membership. During this process, I was not informed about any ...
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