Paytm UPI Payment Successful but Recipient Didn't Receive Money

I am writing to raise a serious complaint regarding two failed UPI transactions where the amounts have been debited from my account but not received by the intended recipient. On 31 July 2026 at around 11:56 PM, an amount of ₹20,000 was debited from my Bank of Baroda account ending 1974 through the Paytm app to the recipient Dharmveer, UPI ID gpay-12192241***@okbizaxis. The UPI transaction reference number for this payment is 611348547151. Although the transaction shows as successful and the amount has been debited from my account, the recipient has still not received the money. Earlier, on 24 July 2026, I made another UPI payment of ₹10,000 which was also debited from my Bank of Baroda account ending 1974. This payment has likewise not been credited to the recipient, even though it is reflected as a successful debit in my account with UTR 310997543009. In total, ₹30,000 has been blocked in these two failed UPI transactions. I have already raised complaints with Paytm, GPay and NPCI regarding these issues and have attached the Paytm payment success screenshot and my bank account debit statement showing the debits and UTR details, but I have not received any resolution so far. My name is Madan S***, my registered mobile number is 9558552*** and my bank is Bank of Baroda. I request that this matter be treated as urgent and that my bank be instructed to immediately reverse and refund the total debited amount of ₹30,000 back to my source account in accordance with applicable RBI guidelines for failed UPI transactions. I also request that I be informed in writing about the actions taken and the status of these refunds. I look forward to a prompt resolution to this issue.