On February 16, 2025, at 07:14, I transferred €1,100 from my bank account (HR42 2402 0063 2126 6555 9) to my Paysend account. However, the money never arrived.
Then, on February 18, 2025, at 19:05, I made another transfer of €215 from the same bank account to the same Paysend account, and once again, the funds were not credited. I have both payment receipts available as proof of these transactions, which clearly confirm that the amounts were successfully sent from my bank.
It is unacceptable that two separate transfers have gone missing without explanation. These are not small amounts, and I am left waiting without my money while Paysend provides no clarity.
I request that Paysend urgently investigate these two failed transfers and immediately credit €1,100 and €215 to my account or return the funds to my bank. Customers deserve transparency, speed, and reliability when transferring money internationally, not delays and missing funds.
I made a money transfer through Paysend, but the funds never reached the recipient’s account. It has now been 15 days, and my money is still missing with no clear explanation. The transferred amount of 518€ has simply disappeared, leaving me without access to my own funds. I expected a fast and rel...
Hello, I made an international transfer using Paysend on June 27, 2024, at 15:17 from Germany to Turkey. The amount was 220€, and I sent it to the recipient’s Denizbank account. However, despite the payment being processed on my end, the funds have still not arrived in the recipient’s account. The ...
I am very frustrated with Paysend because my money has been on hold for the past three days and I still have no answers. Every time I try to reach out, I only receive the same repeated generic messages, with no actual support or explanation. There is no real person taking responsibility or providing...
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Hello, I recently used Paysend to send 2,000 Canadian dollars from Canada to Turkey, but the money has still not arrived in my account. This delay is unacceptable, especially since I have used Paysend before and never experienced such a long waiting time. In previous transfers, the funds arrived qui...
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