Parimatch Support Ignored My Blocked Account and Missing Funds
My Parimatch account was suddenly blocked on 30 July 2026 without any explanation. Since that date I have not been able to log in and I cannot access my balance of 21,700 in the account. On 30 July I made a withdrawal request of 21,000 PKR, which was shown in the application as “Declined” with the message “Please contact support. The transaction is not allowed.” After this message my account was blocked and I totally lost access to my funds. I contacted Perimatch support several times about this situation, but they did not clearly respond to me or give any information about why my account was blocked or why my withdrawal request was rejected. I have shared support chats, documents, my bank statement and my identity card as evidence that I am a real customer and that I am trying to resolve this issue, yet I am still being ignored and I am not told what the problem is or how it can be solved. I request that my Perimatch account be urgently unblocked, that I can access my account again, and that my balance of 21,700 be returned to me and my 21,000 PKR withdrawal be processed if they do not intend to let me use the account. I also expect a clear written explanation about why this blocking and decline were carried out and why I was not informed.
