I am writing to file a complaint regarding an unresolved deposit issue with Parimatch related to a PhonePe payment. On February 1, I made a deposit of 1,500 INR from India using the PhonePe payment option on Parimatch. The transaction was completed successfully on my end, and the UTR number for this payment is 95191956440. However, the amount was neither credited to my Parimatch account nor refunded to my bank account.
I contacted Parimatch customer support about this issue, and a support ticket was created. I was informed that I should wait until February 5 for the amount to be refunded to my bank account. Despite waiting until that date, the money was still not credited back to my account.
When I attempted to create another ticket using the same UTR number, my request was rejected with a message stating that I should not create duplicate tickets, even though my issue remains unresolved. I request that this 1,500 INR be processed urgently, either by refunding it to my bank or PhonePe account or by crediting it to my Parimatch balance. I also request a clear explanation for the delay and inconvenience I have experienced.
I expect this issue to be resolved as soon as possible, as my money has been stuck since February 1 without any effective assistance or update.
I made a deposit of 2,000 INR to my Parimatch account using PhonePe. Although the amount was successfully deducted from my bank account, it has still not been credited to my Parimatch balance, even after five hours. The UTR/transaction number for this payment is 660482744322. I contacted customer s...
I made a deposit of 5,000 INR to my Parimatch betting account (Player ID: 347951865) on January 26 using UPI via PhonePe. The payment was successfully completed on my end, and I have the UTR number 726545427694, but the amount has still not been credited to my Parimatch account. After noticing that ...
I made two separate deposits to my Parimatch account via PhonePe UPI that were debited from my bank but have still not been credited to my Parimatch balance after 21 days. The first deposit was made on 2 January for ₹25,000 with UTR number 957194267270, and the second deposit was made on 5 January f...
I am writing to report an unresolved issue with a deposit I made to my Parimatch account through the deposit section. On 17 November, I deposited ₹2500 using PhonePe. The amount was deducted from my PhonePe account, but it has still not been credited to my Parimatch balance, and I have been waiting ...
I deposited 5,000 rupees into my Parimatch account on 08/12/2025 at around 5:42 p.m. using PhonePe from my Axis Bank account. The amount has been successfully debited from my bank, and I also have the UTR number for this transaction, but the payment has still not been credited to my Parimatch accoun...
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