Oral-B Electric Toothbrush Still Not Working After Warranty Repair

Burcuu
Oral - B

I purchased an Oral-B electric toothbrush from Teknosa in March 2025, and I have been experiencing a problem with it for about a month. Even when the toothbrush is fully charged, pressing the power button only makes it vibrate. The device does not actually turn on or perform its normal functions.

Because the product is still under warranty, I took it to a Teknosa store. I was told that it would be sent to an authorized service center under the warranty and that the problem would be fixed. After some time, the toothbrush was returned to me, but when I opened the package and tested it, I found that the exact same problem was still there. It appeared that nothing had been done to the device, and the issue had not been resolved.

Since this product is still under warranty, I request that the malfunction actually be repaired, that the toothbrush be replaced with a new one if necessary, and that this issue be resolved as soon as possible.

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