Brand Overview: North American Herb & Spice
North American Herb & Spice is an American dietary supplement company specializing in wild-crafted, raw herbal remedies and whole-food extracts. Founded in 1999 by Judy K. Gray, the company is best known for pioneering wild oregano oil products under the corporate entity North American Herb and Spice Co., LLC.
Contact Info
Customer Support Email: [email protected]
Toll-Free Phone: 1-800-243-5242
Local Phone: 1-847-473-4700
Industry and Operations
North American Herb & Spice operates in the nutritional supplement and natural health industry. The company formulates and manufactures botanical formulas using wild-harvested herbs, non-GMO ingredients, and solvent-free extraction methods. It distributes products through its direct-to-consumer online platform, practitioner networks, natural grocery chains, and authorized third-party retailers.
- Oreganol P73: Flagship wild oregano oil offered in liquid dropper, capsule, and spray formats.
- Targeted Herbal Formulas: Supplements for immune defense, respiratory health, digestive wellness, joint support, and detoxification.
- Whole-Food Extracts: Raw honey blends, wild berry concentrates, black seed oil, and chaga mushroom products.
- Personal Care: Herbal nasal sprays, skin oils, and oral care products made with botanical essential oils.
User Sentiment
While many consumers turn to North American Herb & Spice for natural wellness routines, feedback from dissatisfied customers highlights several recurring operational and product-related challenges.
- Customer Service Inresponsiveness: Consumers report slow turnaround times or lack of responses when emailing customer support about missing orders, cancellations, or product inquiries.
- Shipping and Delivery Delays: A number of buyers note extended delivery periods, delayed processing times, and occasional gaps in tracking information.
- Packaging and Leakage Issues: Customers occasionally complain about broken seals, bottle leakage during transit, or droppers that clog and malfunction.
- Intense Taste and Potency Discomfort: Several first-time users express frustration with the strong, bitter taste and sharp burning sensation of concentrated oregano oil, sometimes causing temporary stomach upset.
- Premium Pricing: Some users feel the products are expensive compared to other herbal supplement brands on the market, especially when orders do not meet expectations.
Share Your Experience
If you’ve experienced issues with North American Herb & Spice, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.