Immediate Cancellation Of Netshort Subscription

1

I recently discovered that I have been charged twice by Netshort for a subscription that I did not intend to purchase. A free trial was activated by mistake, and I never wanted to continue with any paid subscription. Despite this, Netshort deducted money from my account two times. The first deduction was on 16 September 2026 and the second deduction was on 22 September 2026, with a total of approximately 72 AUD taken from my bank account. I have attached screenshots of the transaction records showing these charges. I kindly request that the unwanted subscription be cancelled immediately and that the full amount charged to me be refunded, as I did not intend to subscribe or approve these payments. I would like this issue to be resolved as soon as possible.

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