Neteller Account Closed After Deposit: Refund Request

My Neteller account was permanently closed right after I deposited 200 € through the mobile app, and since then I have not been able to log in or access my money. This incident occurred on Wednesday, 2 September 2026, and my registered email address with Neteller is botalgori***@gmail.com. I tried to contact customer service, but I only receive automated responses from the chatbot and have not been able to get any clear explanation or solution, nor any confirmation of how I can recover my funds. I kindly request that my 200 € deposit be refunded to my bank account as soon as possible and that I be informed about the status and reason for the permanent closure of my account.