I purchased a $1.00 reading through the Nebula App Subscription with the clear information that I would have 7 days to cancel. Despite this, I was charged multiple times and amounts that I did not consent to. Instead of the $1.00 trial, $5.00 was taken from my account on 02/04/2026. Afterwards, I was charged $49.99 on 02/11/2026 and again another $49.99 on 03/07/2026, even though I did not use the subscription after the first time. I tried to cancel by calling the phone number shown with the payment details. The payment information indicated that the money was going to a location in Delaware, but when I called, the number appeared as an Alabama number. In addition, I was contacted by my bank card’s fraud department asking if I had authorized these $49.99 charges. The same amount of $49.99 was taken again, even though I now have a new card. Google Pay does not show any active Nebula subscription for me, so I do not understand how Nebula is still pulling money from my account. I contacted Nebula’s support a couple of days after the first $49.99 charge and again today, but I have not received any response. I request that my subscription, if any exists, be immediately cancelled and that I receive a full refund of all unauthorized or incorrect charges, including the $5.00 taken instead of the promised $1.00 trial and both $49.99 charges. I also expect written confirmation that no further withdrawals will be made from my account.
I used the Nebula astrology app just once to get a simple reading, and I paid for that service as expected. But after that, the app started withdrawing money from my account regularly without my permission. I never agreed to any kind of subscription or recurring payment plan. This is unacceptable an...
I used the Nebula app on my iPhone. I only opened the app once to view a birth chart. I do not remember approving any subscription or recurring payment, and there is no visible subscription shown inside the app. On January 2, 2026, at 10:55 PM, I noticed that $39 USD was charged to the bank card re...
I recently used the Nebulla service and paid a one‑off fee of £1 for a simple reading. At that time, I used the cancellation option that was included in an email they sent me, as I did not wish to continue with any ongoing service or subscription. Despite this, in the last few days Nebulla has taken...
I am writing to report unauthorized subscription charges being taken from my bank debit card by a service listed as “V Nebula App.” On 23 December 2025, I made a one‑time payment to the Nebula app, but I did not subscribe to any plan, and I do not have an active account or subscription with them. De...
I downloaded the Nebula app and used it only once, believing it was free as advertised. I never signed up for a subscription, never approved any payment, and yet they withdrew ₺900 from my account without notifying me or asking for any confirmation. This is absolutely unacceptable. How can an app c...
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