On October 8, 2025, at 10:18 p.m., a $31 payment was withdrawn from my account by the Nebula app, which I downloaded from the Apple App Store, without my knowledge or approval. I have no idea how my card information was obtained, and I did not authorize this transaction in any way. My receipt details are: TR570*****0680888000160375, YDS SGT*TheNebulaAP xxxx 9493.
Although I downloaded the app, I never started a subscription, nor did I authorize a trial or any payment. When I contacted Apple and Nebula customer service, no solution was provided.
I request that this unauthorized transaction be canceled, that the withdrawn amount be refunded to my account, and that any subscription that may have been started without my consent be terminated.
On November 14, 2025, a $31 monthly subscription fee was withdrawn from my bank card by an app called Nebula. I was using the app on my iPhone, and I couldn’t find any contact information. I wasn’t able to reach anyone to cancel my subscription or get support regarding the payment. I want to note th...
I authorized a one-time payment of $0.50 on the Nebula app just to receive my birth chart. That was supposed to be it. But on July 3, 2025, the app attempted to withdraw ₺1,214.66 from my account without my knowledge or approval. Thankfully, there weren’t enough funds at the time, so the charge fail...
I agreed to a one-time $0.50 payment on the Nebula app just to view my birth chart. That was the only service I intended to use, and I did not subscribe to anything. However, on June 14, 2025, Nebula withdrew an additional ₺1,223.51 from my account without my knowledge or consent. I received no ema...
Hello, today I noticed that ₺1,597 (equivalent to $39) was withdrawn from my account by the Nebula app, which I later discovered is based in Southern Cyprus. This charge was made completely without my consent or knowledge. I did not authorize any payment, and I have never agreed to any ongoing servi...
The Nebula app withdrew ₺1,237.83 from my bank account without any prior warning, notification, or authorization. I was never informed by the app or prompted for approval, and I received no verification request from my bank. All I got was a message stating that the amount had already been charged. I...
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