I ordered towels that were on sale instantly from the N11 website. I was shocked when the product arrived. They sent me a very low quality product that was different from the picture in the ad. I created a return request to be picked up from my door, they did not pick it up on the date they stated. They sent me a notification saying you did not deliver your cargo, cancel the return and create a notification to be picked up from your door again, they still did not pick it up. They deceived me again by saying that the return from the door can be received at most twice and usurped my rights. You failed at least 11th grade and it is a cheap and simple course, but there is something I forgot, this course was compulsory, customer satisfaction. The term will need to be repeated
I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid....
The N11 store canceled the product I purchased within 2 hours without providing any explanation. I had bought the product using a coupon they had assigned to me. If they didn’t plan to honor the order, why did they let me complete the purchase in the first place? This is highly unprofessional and sh...
N11 is not reliable and disregards consumer rights. None of the terms of the seller agreement were followed, and my return request was rejected. Although I only used the product to try it out, it was deemed damaged, and my return was sent back to me. The company did not even provide proper proof or ...
I am experiencing several issues with the return process on N11. I initiated a return request on January 24, 2025, and the designated courier company, Kargoist, informed me that they would pick up the item from my address on January 27, 2025, with a scheduled appointment. However, the courier did no...
N11 is not taking my return. I ordered 2 fire extinguishers which came in a box that was covered in tape. The fire extinguishers were both discharged and powder was everywhere. They were both showing that they needed charging. I contacted the owner, He said to deal with N11. On N11 there was nowhere...
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