Brand Overview: MyFundedFutures
MyFundedFutures (also known as MFFU) is an online proprietary trading firm specializing in futures markets. Established in 2023 and founded by Matt Leech, the company is based in the United States and offers evaluation programs designed to identify and fund skilled retail traders.
Contact Info
Customer Support Email: [email protected]
Phone Number: No official customer service phone number is publicly available. Inquiries and trader assistance are managed through email, official live chat, and community channels.
Industry and Operations
MyFundedFutures operates within the retail proprietary trading industry, focusing exclusively on futures trading. The firm offers simulated evaluation tiers where traders are tested against specific risk and profit parameters before gaining access to funded capital models.
- Account Evaluations: Features single-step evaluation accounts ranging from $25,000 to $150,000 in simulated purchasing power across different plan structures, such as Core, Rapid, and Pro.
- Supported Platforms: Integrates with industry-standard futures platforms and order routing technologies, including Tradovate, NinjaTrader, TradingView, and Quantower.
- Profit Sharing: Operates on a performance-fee model, allowing qualified traders to retain profit shares typically between 80% and 90% once performance targets and buffer thresholds are maintained.
User Sentiment
While MyFundedFutures has gained a sizable user base due to competitive entry pricing and the absence of upfront activation fees, customer feedback reveals several recurring operational issues and points of friction.
- Payout Denials and Account Bans: Multiple users have reported having their withdrawal requests denied or accounts terminated due to alleged breaches of trading rules, consistency guidelines, or prohibited strategies.
- Strict KYC Requirements: Traders frequently note difficulty completing identity and address verification (KYC), reporting repeated document rejections or processing hold-ups during payout clearance.
- Platform and Execution Glitches: Some traders experience technical issues, data feed latency, or unexpected position liquidations related to third-party software connections.
- Shifting Rule Sets: Criticisms often center around sudden or periodic adjustments to account plans, drawdown calculations, and payout intervals.
- Dispute Support Delays: When traders contest account closures or technical failures, support interactions are sometimes described as slow, scripted, or difficult to escalate.
Share Your Experience
If you’ve experienced issues with MyFundedFutures, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.