MyDiabetes Charged Me After Trial and Provided No Real Customer Support

48

The MyDiabetes app left me quite let down. It is not fit for use, not what it promises, and poorly constructed. I wish to caution anyone thinking about their so-called "trial offer," at a discounted charge. They collect the entire monthly fee without your permission even if you follow the exact requirements of the promoted trial. To exacerbate things, their customer service is essentially nonexistent. You get automatic responses unrelated to your problem and no actual assistance to mention. It seems like a total hoax meant to force consumers into unwelcome payments. Save yourself the effort and stay away from this software totally. Simply said, the stress, effort, or money are not worth it.

Comments

Similar Complaints

MyDiabetes Charged Me Unexpectedly After Free Trial

82

To investigate their meal planning and tracking tools, I registered for what seemed to be a free 7-day trial with MyDiab...

MyDiabetes Took £60 But Never Let Me Log In or Access My Account

39

Though it never worked from the moment I registered, I downloaded MyDiabetes app anticipating a seamless experience. I r...

Kilo Health Charged Me After Cancellation and Added Hidden Fees

93

Thinking it would be a useful tool on my health path, I registered for a free trial using a Kilo Health app. I cancelled...

WalkFit Took Money After I Cancelled the Free Trial On Time

74

Steer clear of WalkFit absolutely at all. Though I registered for the free trial and even set a reminder on my phone to ...