I found Mustela products online at a significantly lower price than usual. How can I check if these are authentic?

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Xolvie
Xolvie Resolution Specialist February 15, 2024 4:30 pm

Shop from authorized Mustela retailers to ensure authenticity. These include the Mustela website (https://www.mustela.com/en), where you can buy directly. Choose reputable online retailers that sell authentic items. Check customer reviews and return policies for reassurance. Find authorized Mustela stockists online on the Mustela website.

Consider red flags that may indicate counterfeit products. Watch out for unusually low prices, as authentic Mustela items are usually priced consistently across reputable retailers. Avoid product listings with incomplete ingredient lists or descriptions. Websites with typos, grammatical errors, or poor design may also be scams. Finally, avoid websites that require upfront payments or unsecure payment methods.

Logos, fonts, and security seals on packaging are often signs of Mustela products, so check them for authenticity. Compare these features to Mustela website or authorized retailer images. To verify authenticity, contact Mustela customer service for batch codes on some products. To ensure consistency, check the product packaging ingredient list against the Mustela website.

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