Giving Me All False Information, MEXC Exchange Prevented Me From Attending Events
do not use Mexc again. Why? It happened to me once, and they provided incorrect information to me. Three times I encountered errors, and it feels like they are mocking me. For the past seven days, they keep sending me the same email. The issue is related to the customer support line in the application. I connected to inquire about an event, and despite following the provided information, it didn't work. The reason is that they gave me incorrect information. When I tried to contact them via email, their response was, "You are not eligible for the event." I explained that my concern was not the event, but the misinformation from customer service. However, for seven days, their only response has been, "You are not eligible for the event." Okay, fine. I went ahead, invested in my Mexc account, increased the trading volume, and participated in the event. They acknowledged the validity of my request for the wheel, and I even spun it. Despite all this, they still insist, "You are not eligible for the event." Because of them, I did not participate in the event again. How will Mexc compensate for this, and I am not making this up? Evidence is available, including our email conversations. Look into it. I am demanding compensation for my losses and the bonus promptly. I am awaiting your response, Mexc. Contact me via [email protected]. My Uid is mentioned above. I expect a response from you soon. Good day, dear Mexc team.
