Sefa

Complaints(2)

Refund Request From Agoda for Gloria Tibi Hotel Reservation

Sefa

Agoda

October 15, 2025 1:48 PM19

On October 10, 2025, at 17:24, I made a reservation through Agoda for Gloria Tibi Hotel, covering the dates October 11–1...2, 2025 (reservation code: 5872*27). I completed the payment using my credit card (last four digits: 0795). After making the reservation, I contacted the hotel and was informed tha...

Agoda Customer Support Missing – Refund Blocked After Valid Cancellation

Sefa

Agoda

October 14, 2025 9:50 PM10

On October 10, 2025, at 5:24 p.m., I made a reservation through Agoda for Gloria Tibi Hotel, covering the dates October ...11–12, 2025 (Reservation Code: 5872*27). However, when I called the hotel afterward, I was informed that guests without a marriage certificate are not accepted. I hadn’t noticed th...