Sedef

Sedef

Complaints(1)

5
Resolved

Vestel Smart TV Payment Deducted, No TV Received

March 18, 2024 11:59 AM116

"If our phone calls are being recorded as you said, you will see how pointless all the advice you have given is, that I don't get any response when I say I am communicating with our friends during my phone calls, that the customer representative on your website is artificial intelligence and gives nonsensical answers. Instead of urgently solving my problem, you advise me to reach out through your exhausting website and phone lines, even though I have already lost my money. Is this befitting of such a corporate company?"

On March 11, 2024, I tried to buy a 43-inch Smart TV from vestel.com.tr. I ...