Hotels.com App Glitch Canceled Our Booking at Check-In and Left Us Stranded
August 19 11:19 PM
I made a reservation through Hotels.com for Huzur Bungalow in Rize for August 8 at 9:00 PM. Although the exact guest cou...nt was clearly displayed in the app, when I arrived to check in, the hotel staff claimed our party was too large, refused to let us in, and stated they had immediately canceled the