İbrahim

"The product exchange was carried out on February 28, 2025. I especially thank the representatives from Arçelik Customer Service who contacted me for the exchange. However, the authorized service, which detected the malfunction of a product that is less than 6 months old (2 months old) and used for storing food like a deep freezer in approximately 2 weeks (I received a response every day saying your repair is ongoing), needs to be warned for taking such a long time to conclude the process."