Gamze

Complaints(2)

My Order Was Delivered to the Wrong Address

September 12, 2025 7:15 PM30

My order number 809221766, “Denebunu Box,” shipped via Hepsijet, was delivered to the wrong address. Even though I enter...ed the correct address, the package was delivered in Sultanbeyli to someone named M***. The person who was supposed to receive it was G*** Y***. I noticed this issue today and repo...

Gratis Failed to Deliver My Online Order on Time

Gamze

Gratis

September 6, 2025 1:23 AM34

On August 31, 2025, I placed an order worth ₺171 through Gratis Online and selected the Gratis store inside 212 AVM for ...in-store pickup. However, my order has still not been delivered, and I am experiencing problems due to the very slow delivery process. Since I will be traveling out of town soon, I...