I started a subscription in the Meditopia app that was clearly advertised as a 1-week free trial. Despite the app explicitly stating that the first week was free, without any warning or additional notice, a one-year subscription was activated directly, and approximately $31 USD was charged to my credit card on December 2. I did not receive any prior confirmation or clear disclosure regarding this charge.
As soon as I noticed the issue, I contacted Meditopia. I was informed that I had previously subscribed to an annual membership on October 1, 2025, and had used the trial period until October 8, 2025, and therefore the trial could not be used again and the subscription was activated immediately. I was also told that only Apple is authorized to handle refunds and cancellations and that they are bound by App Store policies, and I was only guided on how to cancel the subscription. However, the main issue is that the app again displayed “1-week free trial” to me without providing any clear warning or clarification.
I proceeded with this action based on the “1-week free trial” statement shown in the app, and as a result, I was charged for an annual paid subscription without proper disclosure. For this reason, I request a full refund of the approximately $31 USD annual subscription fee charged to my card on December 2.
After downloading and using the Meditopia app on my Android phone, I started the membership because it advertised a one-week free trial. However, on December 18, 2025, at 1:21 AM, I noticed that approximately $31 USD was charged to my account. I do not accept this charge, as it was made before the f...
I was using the free trial, and after the trial period ended, I completely deleted my account. Despite this, on December 9, 2025, an annual subscription fee of approximately $31 USD was charged to my card. I do not accept this charge, as my account had already been deleted before the payment was ta...
I wanted to start a Meditopia subscription using a one-month promo code from my bank, so I downloaded the app. However, after installing it, I was only given the option for a one-week free trial. When I selected it, instead of activating a free trial, Meditopia immediately charged me ₺899.99 for a f...
On August 6, 2024, I downloaded the Meditopia app for its one-week free trial. Before the trial ended, I selected "Yes" to receive a reminder notification, but I never received one. Then, on August 12, 2024, they charged my credit card ₺649 without warning. I noticed the charge the next day and imm...
I downloaded the Meditopia app on my Android device and started the one-week free trial. Since I didn’t like the app, I deleted it before the trial ended, assuming that my subscription was canceled. However, today I discovered that ₺899.99 was withdrawn from my Papara card under the label “Meditopi...
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