1
Hasiye is completely dissatisfied with the result

Matadorbet's Unauthorized Deductions and Lost Deposits

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June 22, 2023 5:30 pm
85

I am appalled by the incident that occurred with my account at Matadorbet. Initially, they allowed me to withdraw 7,000 TL. However, out of nowhere, around 2 PM, they wiped out a staggering 17,000 TL from my account. Their explanation? Alleged illicit earnings. I reluctantly accepted their statement. Subsequently, everything was reset, and there seemed to be no issues. I deposited 800 TL, and before that, I had made several smaller deposits without any problems. I checked my account balance, and it showed 17,000.900 TL before initiating the withdrawal request. I even spoke with the live support team to ensure there were no issues. They assured me that I could directly withdraw to my bank account. I created the withdrawal request and waited for two hours, only to receive a rejection in the evening around 9 PM. I immediately contacted live support again, emphasizing that there was no illicit earnings involved. They had already wiped out my balance once before, and now I couldn't even access a single penny of my money, including the deposits I made.

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