Unable to Remove Incorrect Mastercard Linked to My Phone

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September 07, 2024 9:47 pm
8

A Mastercard belonging to my sister has somehow been linked to my phone number after a recent purchase, and I can’t seem to remove it. Every time I try to shop on Migros Sanal, I’m told there’s a Masterpass card linked to my phone, and the approval is sent to my sister. This prevents me from using my own Money points. I’ve been told I need to access a Mastercard account to delete the card, but I don’t have such an account. I’ve tried reaching out to customer service, but I’ve had no luck getting this resolved. It’s frustrating not being able to remove a card that isn’t mine, and I expect immediate assistance to fix this issue.

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