I keep receiving messages from Garanti BBVA that say, “You can verify your Masterpass account with the code 603919 at the hop! merchant. B002.” However, I am not performing any such transaction, and my card is with me, so there is no issue of theft or loss. The number mentioned in the message (9055******21) is not mine. It belongs to a coworker, and I’ve never registered my cards with that number. I am very concerned about this situation and urgently request that this issue be resolved. I want to clarify that I do not authorize the use of my cards or personal details in any fraudulent activity. Please address this matter immediately.
I hold a Garanti BBVA Paracard Bonus ending with 1533, and I recently received two SMS alerts — about 10 days apart — indicating that payments were attempted for transactions labeled Google Tango Live and Google badkittysdad. I have no connection whatsoever with these games or applications, and the ...
The SMS verification code for my Masterpass account is being sent to a different phone number, not mine. This is creating a major security risk, and I urgently request that the issue be fixed so that the SMS code is sent to my correct number. I don’t even believe I have a Mastercard, yet Masterpass ...
I can’t log into my Garanti BBVA account. The login screen doesn’t appear at all, and when I tap on “Personal,” nothing opens. This is the first time I’ve encountered such an issue, and it’s extremely frustrating. Please fix this problem as soon as possible—I’m really fed up with it. When I call cus...
I cannot reach Garanti BBVA! I’ve been calling for days but haven’t received any response. I need to update information on the mobile banking app for the card I use under my company’s name. Although they keep saying they will call us back for a process that could be handled without visiting the bank...
On December 21, 2024, between 19:27 and 20:48, a total of ₺217,297 was withdrawn from my Garanti BBVA credit card ending with ****1014 through 10 unauthorized transactions to "SPACERS DB LIMITED." Despite not clicking any suspicious links or sharing my credentials, these transactions occurred, revea...
Comments