Maplin charged me twice for a single order, what’s the best way to get a quick refund?

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Xolvie
Xolvie Resolution Specialist November 10, 2024 1:15 pm

If Maplin has charged you twice for a single order, call customer support right away at +44 333 400 9500. Please include your order number, payment information, and evidence of the duplicate transaction, such as bank bills or payment confirmations.

Maplin's customer care can be contacted through their Help Centre, where you can send a support request outlining the extra fee. Make sure you provide all essential information to help with a quick resolution.

If you do not receive a response within a reasonable timeframe, you should contact your bank to dispute the duplicate transaction. Banks frequently have mechanisms in place to resolve such disputes, and they may reverse the incorrect charge on your behalf.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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