I Couldn't Scan or Read Algida Magnum Codes, They're Even Unreadable

July 31, 2024 1:54 PM145

Dear Algida, I am writing these lines to you sadly because of an unreadable Magnum stick code that is refused by app for 8674798768 times! It became our daily routine to spend an hour to decrypt and type in codes! It is a great thing that you give us free ice cream and a chance to win a Porsche with the codes in the Magnums. However, if you saw the trouble we went through to enter the codes on that Magnum stick into the app, you would burst into tears, Algida. However, wouldn't everything be better if you printed a QR code near that code so that we could scan it with the camera? There is already an app, and there is a camera... why can't we do it? We think that this request of ours should not be a very difficult thing in this world of technology. Isn't that right, Algida?

July 31, 2024 2:27 PM (33 minutes after complaint)

Hello, You can be sure that we will consider your feedback on our products and services as an opportunity to improve ourselves. We will review the matter you have conveyed and provide you with information as soon as possible. For any kind of assistance you may need regarding your requests, you can reach us at our consultation line. Best regards, Unilever

August 1, 2024 10:26 AM

Hello, Your feedback has been resolved. Thank you for choosing our products. To assist you with any questions or requests, you can contact us through the channels below at any time. Best regards, Unilever

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