Foreign Substance Found in Magnum Mini Ice Cream
bought some Magnum mini ice cream, 6-pack of ice creams, for the fam, and as my daughter was eating one when she found this weird thing (like a hair or something) at the bottom of it. seeing it gave us goose pumps, not excitement, all nerves really... when I saw that, I quickly snapped some pics of the gross ice cream and hit up Magnum with an email to let them know what's up. But maybe it's because this happens a lot or they were also puzzled, they were super slow to respond... your team's communication has been hella slow and not up to par, even though this situation is serious. It's been three days since I reported the incident, and I still haven't gotten any real solution.
Hello, You can be sure that we will consider your feedback on our products and services as an opportunity to improve ourselves. We will review the matter you have conveyed and provide you with information as soon as possible. For any kind of assistance you may need regarding your requests, you can reach us through our free consultation line. Best regards, Unilever
Despite taking my phone number and address regarding my complaint, no one has responded. Either you are very busy with complaints, or the relevant department is trying to make the issue be forgotten. Several days have passed, and there is no interest from your side.