Maersk Fails to Refund $3,000 Container Deposit After One Month
On May 21, I paid Maersk a container deposit of $3,000. The Bill of Lading number associated with this transaction is 270101185. Although all the relevant procedures have been completed, I still have not received my deposit refund, even though approximately one month has passed.
During this time, I contacted Maersk customer service five or six times by phone and email. Each time, I was simply told to wait, but I was never given a definite payment date, and no refund has been issued. I feel that I am being constantly put off, and this uncertainty is also negatively affecting my business plans.
I cannot accept the continued failure to refund my $3,000 deposit despite the considerable time that has passed. I demand that this issue be resolved immediately and that the full deposit amount I paid be credited to my account without any further delay.
