Madame Coco Poor Quality Complaint
Very bad quality of product. We made an online purchase and bought 3 small frying pans. However, they were not in good condition. The handles were broken, and the screws came out before we used the pans. That's really upsetting. I invested my time, ordered, waited, and even put them in the dishwasher. Total waste of time and energy. Plus, they have very inefficient customer service. It is almost impossible to have a live chat; the AI is useless!
Dear Madame Coco Customer, Thank you for sharing your opinions with us. Your feedback is of great importance to us. Necessary investigations will be conducted regarding the matter with customer satisfaction in mind, and you will be informed as soon as possible. Sincerely, Madame Coco Customer Service
Dear Madame Coco Customer, We kindly request that you provide your order number for the continuation of your transactions. Sincerely, Madame Coco Customer Service
Dear Customer, The relevant number is your invoice number. We kindly request your order number starting with 26... Best regards, Madame Coco Customer Service
Dear Madame Coco customer, We have contacted you by phone regarding your complaint and provided you with the necessary information. If you have any further requests, you can always reach out to us; we would be happy to assist you. We are here to provide you with the best service possible. Thank you for taking the time, and we wish you a good day. Sincerely, Madame Coco Customer Service