Rude Manager at Marmara Park Lunchbox Ruined My Morning! Train Your Staff
This morning was completely ruined because of the unprofessional behavior of the manager at your Marmara Park Lunchbox location. If you are hiring people for managerial roles, they should at least know how to speak to customers properly. Instead of handling a complaint professionally, the manager immediately got defensive rather than listening and apologizing.
A good manager should be able to accept criticism, not argue with customers. This attitude is unacceptable and will only drive people away from your business. Customer service matters! If this is how you treat your customers, you will lose them fast. Train your staff better and teach them proper communication skills! Fix this issue now!
