Can’t Reach Lufthansa? What Other Support Options Are Available?

I travelled with Lufthansa on a flight from Frankfurt (FRA) to Rome (FCO) on 25 August 2026. The flight was significantly delayed, but I did not receive clear information about the reason for the delay or the expected new departure time. For assistance, I tried contacting Lufthansa. Throughout the delay, the communication from the airline was very poor, which made it difficult for me to plan my travel. I had to wait at the airport for an extended period and, as a result of the disruption, I incurred additional and reasonable expenses that I would not have had under normal circumstances. I also attempted to seek support but was unable to resolve the issue. I kindly request appropriate compensation for the delay in line with the applicable passenger rights regulations, as well as reimbursement of my extra expenses related to this disruption. I would also appreciate assistance regarding my claim and reimbursement request. In addition, I would appreciate a formal apology and a clear explanation of what caused this delay. Please contact me if any further information or documentation is required.