I bought the Longchamp Le Pliage Original Recycled Canvas Women's Shoulder Bag on December 29, 2024. After sending three messages through the contact section, I still haven't heard back, and my order still hasn't been delivered after a month. I also tried to call their customer service number, but no one answered.
The shipping delay and lack of communication are very annoying and not acceptable for a name like Longchamp. I expect to hear right away about the status of my order and get a quick answer. Customers deserve better communication and better care. Longchamp needs to take care of this problem right away and make sure their customer service method works.
I placed an order for a bag on Longchamp.com on November 1, 2024. Despite multiple emails to customer service, I have received no response regarding my purchase. Not only have they failed to ship my item, but they also haven’t issued a refund. It is completely unacceptable for a well-known brand to...
I placed an order for a Longchamp product on October 31, 2024, and despite making a smooth payment, I have yet to receive my purchase. There has been no progress or updates on the delivery status, and attempts to contact the company have gone unanswered. It’s incredibly frustrating to see no communi...
On October 23, 2024, I placed two orders on the website long-champs.com.tr. It’s been over a month, and my orders are still marked as pending. I received an order confirmation email, and the payment was successfully taken from my credit card, but the items were never delivered. Despite reaching out...
I ordered a Longchamp product over a month ago through the so-called "Longchampions Türkiye" website, thinking it was an official and trustworthy source. Unfortunately, I’ve been completely let down. Not only has my order still not been shipped, but I also haven’t received a refund for the ₺ I paid....
I placed an order for a Longchamp bag on November 22, but there has been no movement on my order since. On top of that, I was charged an extra ₺300 due to exchange rate differences, bringing the total to ₺2700 on my credit card. Despite multiple emails, I have received no response from the company. ...
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